Kelly Erin Hannon (born May 1, 1986) is a fictional character from the U.S. comedy television series The Office, played by Ellie Kemper. She is the optimistic office receptionist for the Scranton branch of Dunder Mifflin, a position previously held by Pam Beesly before she quit to go work for the Michael Scott Paper Company. She is an original character, and has no counterpart in the original British version of the series.